Our Most Recent Service Reviews
These people are professional friendly like I’m talking to a friend and they know what they’re doing and very reasonable if you don’t try these guys you’ve lost your mind😜
I recently moved onto a home in Reno and Todd Upton came to service the furnace and a/c. He did and outstanding job. He was prompt, courteous, CLEAN, and he did not try to sell me things I did not need. I feel very comfortable with him and his company ...and I will not hesitate to call for service should I need it. Thank you All Hours air!!!!
On April 17, 2020 I used your services for installation of a Moen kitchen faucet which I purchased at Lowes. Your company sent out a repairman, Kevin, to install our faucet and arrived at 4:38pm on Friday afternoon. He was very professional and ...courteous and competed the job in only 58 minutes. He did advise that the cost was going to be $461.00 to install. I was floored and couldn't believe what i was hearing on the price he stated, but since he was here and it was too late on Friday to call another plumber and did not want to wait over the weekend to have it fixed, I RELUCTANLY agreed. Yes, the cost was revealed to me, but again, I felt I had no other choice due to my current situation. I must say I am VERY DISAPPOINTED in your price gouging under the serious situation in which we are currently livng in. People are out of work and trying to get by with whatever means they can. To charge for an apparently simple faucet replacement, when you have the proper tools, and charge this price for LESS than an hour is total robbery. I feel I was forced to agree due to our personal circumstance. I find and have heard that businesses are giving and have given discounts to people in these hard times to help individuals and still maintain business at a lower rate. I WILL NEVER use your services again and will communicate to all my neighbors, family and friends to avoid using your company due to over pricing and price gouging during our pandemic. I will also be writing a complaint to Angies List in which I received their recommendations for your company, for plumbing, and will also be contacting the BBB on your price gouging as well. I DO NOT RECOMMEND YOUR COMPANY WHAT SO EVER.
I called on Friday morning and they scheduled a technician for same day, afternoon. They were prompt, professional and kept me informed about who was coming and that they were on their way. We have follow up work to be scheduled, but I am a fan of All ...Hours HVAC and Plumbing!
Nick was punctual and very professional! He did an excellent job servicing my furnace, and is coming back on Monday to install my new sink! Thanks Jason and Heather!
Micheal was great. A great tech, he explained everything he was responsive. a pleasure to work with and did a great job.
Technician Kevin did a wonderful job. He was friendly, helpful, and efficient. I will definitely call AllHours Air again.
I have needed thier services 3 time in 3 years. Each time the service was excellent. Very respectful. I am currently enjoying a comfortable warm home. Thanks Nick!
Helpful professional tech. Accommodated same day need. Safety conscious. Highly recommend.
Excellent service, on time and very informative, will definitely use again!
Great customer service, efficient, friendly staff.
Great response time and the technician was professional and very courteous.
All hours air was able to quickly respond and troubleshoot our furnace problem.
Todd was great. I need addition work to be done and would request Todd for the work .
The heater quit working and they were very responsive, professional and friendly. Very pleased with the service.
My repair guy Nick. Very nice, polite and punctual. Had to order parts and called me as soon as they came in. Came over to install them, again punctual and polite and seems very knowledgeable! I would highly recommend 😉
I highly recommend All Hours Air for furnace and air conditioning maintenance and repair. I have been a happy customer of theirs for years. I have recently taken advantage of several new services they now offer, including a whole-house plumbing ...inspection, flushing out my water heater, and dryer vent cleaning.
Very courteous and knowledgeable. Will recommend and call again.
Kevin was very informative of letting me know what he was repairing. High priced, but job was completed.
Professional. Intelligence. Kevin and Nick both have stellar work ethics. They took control of a roaring leak in a water line in our tiny neighborhood. They worked from morning until after dark. They stopped that bad boy. They made my day, and ...the water wasn't off for more than an hour. They are now my go to for our water company. Accountable, stead fast, and gentlemen.
We have been having problems for a bit and this company won’t stop till it is fixed. Thank you for caring about us and keeping us warm
The schedulers and technician were very friendly and professional. They responded promptly to our issue despite other competitors stating it would take weeks to get us in. The diagnosis was legitimate and was a fair price. We would definitely call them ...for future need and recommend.
Excellent service and very reasonable.
Nick was very knowledgeable in his field. Explained everything to us and very friendly. Will definitely call all hours air if any other issue happens. Asked several questions for installation of a. c in our house. If I could give Nick more than 10 stars ...I would. Definitely recomend
I greatly appreciate the service I received—from initial call to completion of job. Communication was excellent and work exceeded my expectations. The tech did an excellent job explaining the problem and solution and pricing. I am thankful he let me ...know there would be some insulation falling thru from attic to the vent in the kitchen, no surprise & easy clean up. I also appreciated him understanding and overlooking the messy garage—which is a work in progress. Highly recommend & will use again.
Chad has been our service technician for a couple of years and always does an excellent job, on time. He's also very professional!
My air conditioning went out, and I have a newborn, so I needed it fixed as soon as possible. Nick was great on the phone, made it to my house in about 45 minutes after hours, and was super nice and informative. The unit was frozen over, so he told me ...how to start defrosting it, and then came back the next morning to run diagnostics. The person who called me to schedule was also super friendly. Nick was prompt and helpful. Can't recommend enough!!
I appreciate how quickly you got to our house and fixed a diaster waiting to happen. Dave was very professional and I would totally recommend this company. Thank you 🙂
Working with all hours of air at my home, has been a consistent positive relationship for the three times that I’ve needed plumbing and HVAC services! They’re always polite, structured, and willing to go above and beyond! Thank you for everything ...that you do.
Wonderful service! Competent. Efficient. Bryan did an outstanding job!
Same day service!! Todd the tech was professional and got my AC up and running in about 1/2 hour. Would highly recommend All Hours Air!
Great service, highly recommend!
Chad called to let me know when he was going to show up, and he did...on time. He was very polite an knowledgeable. I would reccomend All Hours Air and use this company again. Thank you Chad! Great job!
Fortunately we ended up not needing which is the reason I didn't give full stars because I don't know their service but over the phone setting up an appointment they were helpful and courteous they contacted me back quickly and were very helpful.
Great Service!!! Dave was very thorough and his assistant as well. Pricey I know but in the long run it will pay off. Again Thanks and I am a repeat customer...Bill Tucker
Very honest and professional. I appreciate a service technician that is candid, practical, and realistic. I feel like he took care of the issue for now while also fairly presenting the reality of potential future issues we may encounter and what our ...options could be down the road. I would definetly go with this company again for future work. Very thorough, timely, informative, and helpful.
Joe was very responsive professional. I have forwarded his contract to friends and colleagues. Thanks,
Great, dependable company!! I highly recommend Jason, Heather, and their crew!!
Thorough fair quote, professional and polite
I had a great experience using All Hours Air. I had Joe Winters as my technician, and he was honest regarding the need for a new coil in my unit. He made sure I had cool air while we awaited the coil to arrive. He carefully went over everything he had ...done to ensure I understood. He was a pleasure to deal with, and I trusted him and this company immediatel. I felt at ease throughout the process, financing was made available through Synchrony at zero interest for 18 months. I appreciate all that was done and I would highly recommend using this company.
I have used All Hours Air multiple times now. All technicians are super friendly and knowledgeable. I will continue to use this locally owned business in the future and recommend them to anyone that needs HVAC and plumbing services.
They showed up promptly and fixed a bad A/C compressor, then a few days later a different failure prompted us to replace the entire system. They scheduled us a next day replacement of our 17 year old system. All of the crew performing the work were ...knowledgeable and professional during our time of need. The new system is great and keeps our home comfortable.
Amazing technician. Cordial, friendly, on time, knowledgeable, and respectful. This is now our go-to HVAC company.
Very helpful, the technician (Joe) was great and knows what hes doing! Thanks All hours air.
Currently in negotiation with the Owner Jason who is being very cooperative after a mistake by a untrained and negligent employee who no longer works there I currently rate them 3 stars and will give them a 5 star rating once the work is complete to the ...states satisfaction....
Chad and Bill let me know as soon as they were on the way (same day as I called! Score!) Once they arrived, they quickly diagnosed what was wrong with my heater and made the repair. I was explained everything in a way I could understand and am so happy ...to have my heater running in tip top shape again! They even showed me the parts of the heater and explained how I can make sure my pilot light is lit at all times (I have no prior knowledge of these things so I greatly appreciated that). I'm satisfied with the service I received and the way I was treated and would recommend this company to anyone.
Edward the tech was great.
Excellent service and great employees.
All Hours Air was quick and very efficient. Although I didn't request it, I received same day service. In less than 8 hours from first contact I had a working AC unit. Very quick professional service.
Chad was outstanding today. First it was one AC unit and then the 2nd went out before he got here.... on a Sunday in the middle of the afternoon! It was expensive, because we had things go out on a 100° F Day. But, I called almost everywhere in the ...Reno and Sparks area with no kind responses except All Hours! They have my business now! Thanks for rescuing us Chad... AKA... Superman!
They came when I needed them ASAP!! Always on time and professional!
Fast. Fair. Skillful. Reasonable. Oh, and did I mention AT ALL HOURS (they came on a weekend evening). What is not to like about that?
I recently relocated to Reno, and have used All Hours Air more than once with pleasure. They're using a new computerized system that alerts you when the driver is on the way, and it works great. Chad showed up in no time and not only tuned up the furnace ...but got a volleyball-sized bunch of lint out of the dryer vent. Courteous and professional.. simply awesome service.
We had two complete HVAC systems replaced in the attic of our home. Additionally the condensers which were located in our backyard were replaced and moved to the side yard of the house. The technicians from AllHoursAir were friendly, conscientious, and ...expert in everything they did. Everyone arrived on time and excited to work in our home. By the time the job was done we felt as if we had known the technicians as friends for some time. They made this very big job comfortable for us during a cold spell in February here in Sparks Nevada. The installation was complete after 3 days and everything is working superbly. You won't go wrong in hiring AllHoursAir to do your HVAC work. Their prices are reasonable compared to the other 4 companies that submitted quotations to us.
All Hours Air really does the job, right.
Edward arrived on time. Was very informative, and educated me as he fixed the problem. These guys are locally owned and doing it right. Highly recommend.
Just got back from a trip. First night back, the heater went down. Got up and started searching for a heating repair service company on Yelp. After reviewing reviews, I called All Hours Air. No regrets here! Great service by Chad. He called prior to ...arrival and showed up earlier than expected, took care of a burned out motor/fan issue and had us up and running in a couple of hours. Also notified us and took care of charges that were covered under warrantee. After our experience with Chad, we signed up for their annual maintenance for our heating and a/c.
Two thumbs up! Appreciated AHA for getting heat back on for our tenants. Chad got the job done quickly.
Furnace was not running right, called for tech..Edward came and listened to my concerns, checked the furnace, found the problem quickly and fixed it in a matter of minutes. He was pleasant, polite and answered all my questions. Very pleased with the ...service and my furnace is working beautifully!
Edward was very good and pleasant
I called All Hours because my heater stopped working. The technician arrived in less than 2 hours from my call and found the furnace motor was not working due to it's age and a stuck bearing. He had the new motor installed in less than an hour. I ...highly recommend All Hours Air for any HVAC work.
Very professional with timely service. We had an A/C module go out late in the day and All Hours Air responded quickly and fixed the issue by that evening. They were very fair in their pricing for the work. We would highly recommend them to our friends ...and family.
Excellent. Friendly and competent. So far, they have responded to our requests promptly. Good job!
Great guys, great work!
The technicians are always knowledgeable and courtious and never pressure to have additional recommended services completed. The comfort club is perfect for the proactive homeowner.